Outsourcing – why you should stay UK

Outsourcing – why you should stay UK

October, 27, 2011 • Posted by 0 Comments

In a recent speech delivered on 23 June 2011 at the Hague Institute of International Law’s “Law of the Future” conference, Ian McDougall discussed how the profession of law might change to meet the needs of a changing world.

Ian notes: “The electronic way of doing business is transforming the law as well as the profession; from jurisdicitional issues to tweeter’s breaching court injunctions. The legal profession cannot ignore the impact technology is having upon it”.

One such impact is the availability of cheap labour through outsourcing work to India and other similar countries. This is a growing trend amongst UK businesses, looking to save costs and undoubtedly adding to the unemployment figures in the process.

Ian notes: “The outsourcing industry quickly caught on to the fact that much legal work is relatively repetitive and, therefore, can be done in low wage environments. The so called legal process outsourcing (LPO) companies have taken this on and there was a spurt of growth”.

But he does not think that India is the future: “Having a billion people as a potential work force does not drive down costs when a massive proportion of them are still totally illiterate. That is not how you sustain a low cost environment for skilled tasks. There are also issues such as corruption, data loss and data protection that the favoured outsourcing nations have to deal with”.

Using a UK company who is a registered data controller is a good compromise for law firms looking to provide highly skilled support to their lawyers whilst at the same time reduce costs. At LegalResearcher.co.uk, vetted UK legally qualified experts (and experts qualified in other jurisdictions, where appropriate) work off-site, instantly reducing your costs by as much as 44% according to studies.  This money is saved because:

  • The researchers are only paid for the time you need them – if you have no work for them, you pay nothing.
  • You don’t pay them any benefits – holiday, national insurance contributions, bonuses.
  • You don’t pay them for sick pay, maternity leave, or paternity leave.
  • They don’t take up physical space in the office.
  • There’s none of the HR costs associated with regular employees – appraisals, management, administration.

Since you can bill your client for the work at a competitive rate that exceeds the cost of your researcher, you save on all of the above and make a profit on top.  Since we’re based in the UK, you can visit us or we can visit you and you can be confident about the security of your/your client’s data.

A summary of Ian’s speech can be found in the New Law Journal,Issue 7476 “Great expectations? …” (161 NLJ 1064 29 July 2011)

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